Make a payment

At Axia Home Loans, we are committed to providing you with the highest level of service and sustainable homeownership. This includes finding the loan that is right for you as well as paying your mortgage in the most convenient way. Take a look below at the different payment options available:

Pay Online
Make a one-time payment each month by accessing your mortgage account online. This is a quick and convenient way to make your monthly mortgage payment at not cost to you. Payments received by 6:30 PM CST will be posted the same day. Payments received after that time will be credited the next business day.


Set Up Automatic Draft
Set up to have your mortgage payment automatically deducted from your checking or savings account each month and feel secure knowing you’ll never miss a payment. Best of all, there is no additional charge for this service! First time users will need to register by completing an Authorization Agreement for Automatic Payment. The Automatic Payment Program (“APP”) instructions contained in this link will guide you how to complete the authorization form and where to send it to our servicing operations center. Please allow 45 days for set up. Until you have been notified by our servicing center that the automatic draft is set up, please keep making your payments as usual.

Pay by Mail:
Send your payment, along with your coupon listing your servicing loan number, to:

Axia Home Loans LLC
Attn: DMI Payment Lockbox Network
1 Corporate Drive, Suite 360
Lake Zurich, IL 60047
(This address works for U.S. Postal Service and overnight deliveries.)

Axia Home Loans has also created several payment locations (LockBox locations) for customers conviences and to shorten the mail deliver time. Please click here for a list of lock box locations.

Pay by Phone:
Call our Loan Servicing Customer Service Center toll-free at (855) 233-0938. You’ll enter your loan number and then select option 6.

Note: If your mortgage loan is going to be serviced by another investor after Axia funded it, and you have not received payment information, please click here to email us for assistance.

If you have any questions regarding the servicing of your mortgage loan, please contact our mortgage loan customer service center at (855) 233-0938.

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